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Owned and operated by Supreme Performance Lab, our team is ready to answer questions about equipment, orders, or anything in between.
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Frequently Asked Questions
How long does shipping take?
Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Large equipment like smith machines and basketball hoops may require additional handling time due to size and weight.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your equipment from our warehouse to your door. If your tracking has not updated in a few days, feel free to contact our team for an update.
What is your return policy?
We offer 30-day returns on eligible items. If your equipment arrives damaged or is not the right fit for your setup, please refer to our Return Policy page for full details on how to start a return. Our team is happy to walk you through the process.
Can I exchange equipment for a different model?
We do our best to accommodate exchanges depending on availability. Contact us within your 30-Day Returns window and let us know which model you are interested in. We will work with you to find the right piece of equipment for your training space.
What kind of space do I need for a smith machine or basketball hoop?
Space requirements vary by model. Each product page includes detailed dimensions and recommended clearance measurements. If you are unsure whether a smith machine, treadmill, or hoop system will fit your garage, basement, or driveway, send us your space dimensions and we can help you choose.
Do your dumbbells and equipment come with a warranty?
Warranty coverage depends on the specific product and manufacturer. You can find warranty details on each product page under the specifications tab. If you have questions about coverage for a particular item, our support team can provide the specifics.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our support team responds to every inquiry within 24 hours during business days.
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30-Day Returns
Not the right fit for your training space? Our return policy has you covered within 30 days.
Free Continental Shipping
Free shipping on most orders within the Continental U.S., so your equipment arrives without hidden costs.
